Privacy Policy of 1win

Table of Contents

Welcome to 1win, your trusted online destination for sports betting and casino games in Kenya. This Privacy Policy outlines how we collect, use, store, and protect your personal information in strict adherence to Kenyan data protection laws and industry regulations.

Collection of Personal Data

At 1win, we prioritize transparency in our data practices. We collect information you provide directly when registering or using our services, including:

Identification details: Full name, date of birth, and national ID or passport number.
Contact information: Email address, phone number, and physical address.
Financial data: Payment details and transaction history necessary for betting and payouts.
Usage data: Information about your interactions on our platform, including betting patterns and game preferences.

Purpose and Use of Collected Data

Your data is integral to delivering seamless and secure betting experiences. We use your information to:

Verify your identity and comply with Kenyan regulatory requirements.
Process deposits, withdrawals, and winnings efficiently.
Enhance your user experience by personalizing offers and recommendations.
Monitor activities to detect and prevent fraud or money laundering, in compliance with Kenya's Anti-Money Laundering regulations.
Communicate updates, promotions, and customer support responses.

Data Storage and Security Measures

1win maintains robust technical and organizational safeguards to protect your data against unauthorized access, alteration, or loss, including:

End-to-end encryption of sensitive transactions.
Regular security audits and vulnerability assessments.
Access controls limiting data exposure to authorized personnel only.
Data storage within secure Kenyan and international servers compliant with industry standards.

Data retention periods align with Kenyan laws and industry guidelines, ensuring your data is not kept longer than necessary.

Your Rights Under Kenyan Data Protection Laws

In line with the Kenya Data Protection Act, you have rights over your personal data, including:

Right to Access: Request access to the personal data 1win holds about you.
Right to Rectification: Correct any inaccuracies or incomplete information.
Right to Erasure: Request deletion of your personal data where applicable.
Right to Object: Object to data processing for marketing or profiling purposes.
Right to Data Portability: Receive your data in a structured, commonly used format.

Cookies and Tracking Technologies

To optimize your experience, 1win uses cookies and similar technologies to collect usage data. These tools help us personalize content, analyze traffic, and deliver targeted promotions. You may manage or disable cookies via your browser settings, but this may affect functionality.

Sharing and Disclosure of Data

1win does not sell your personal data. We may share your information only with trusted third parties, strictly for:

Compliance with Kenyan gambling regulations and financial authorities.
Fraud detection and security monitoring.
Providing payment processing services.

All third-party partners are contractually obligated to maintain the confidentiality and security of your data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in regulations, technology, or business practices. When significant changes occur, we will notify users via our platform and email communications.